SHIPPING & RETURN POLICY

SHIPPING POLICY At Plum 21, we offer a range of shipping options to meet the needs of our customers. We strive to provide fast, efficient and reliable delivery services. Our shipping policy has been approved by Google and meets their standards.

We can ship orders anywhere around the world with a trackable delivery service. Customers can enjoy free standard shipping for orders over $100 USD, while orders below $50 USD will be subject to a shipping fee based on the delivery destination.

Express Delivery and Expedited Shipping options are available for customers who would like their order delivered quicker. The cost of these services will depend on the weight and size of your order. For further information, please contact our customer service team at help@plum21.com. We will be more than happy to assist you with any inquiries related to shipping and delivery.

RETURN POLICY We love the products we offer but if something just for you, we are pleased to accept returns on eligible items for a flat return shipping fee of $7.95 USD. Eligible items must be received unused, unopened and undamaged within 30 calendar days of your order ship date for a full refund to the original payment method. Returns that do not meet our policy will be sent back to you without a refund.

Please email returns@plum21.com to start a return. Please include your Order ID and the item(s) you wish to return.

Kindly note that shipping charges are non-refundable.

Thank you for shopping with us!